FAQ's

Q: What materials are your products made from?

ANS: Our products are made from high-quality materials, including cotton, lace, silk, and microfiber. Each product description provides detailed information about the materials used.

Q: What is your return policy?

ANS: We offer a 30-day return policy for unworn and unwashed items with tags attached. For more details, please visit our Returns & Exchanges page.

Q: How can I track my order?

ANS: Once your order is shipped, you will receive a tracking number via email. You can track your order through our Order Tracking page.

Q:What payment methods do you accept?

ANS: We accept all major credit cards, PayPal, and Apple Pay. For more details, visit our Payment Information page.

Q: Can I change or cancel my order?

ANS: You can change or cancel your order within 1 hour of placing it. Please contact our customer service team as soon as possible. For more information, visit our Order Changes & Cancellations page.

Q: How can I contact customer service?

ANS: You can reach our customer service team via email at help@myhoneyluxe.uk